Shipping Information & Policy
SHIPPING WITHIN AUSTRALIA
All items are sent after the initial production time of 5 business days and are sent via Australia Post letter post.
Delivery options and postage costs - Australia Wide:
Standard Letter Post
The average cost is between $2.90 - $4.10, although it can vary depending on weight.
No tracking available, delivery within 1 - 2 weeks
Standard Letter Post with Tracking
Tracking available, delivery within 1 - 2 weeks
Registered Letter Post
Signature upon delivery, no tracking available, delivery within 1 - 2 weeks
Express Letter Post
Includes tracking number and delivery is within 2-5 days if you are within the express post network
All postage times are supplied by Australia Post and are not guaranteed.
All full page items are packaged in a cellophane bag with cardboard backing in a cardboard envelope to protect the items from bending in transport and to protect against weather conditions. Items are also sent with a do not bend sticker to let the post person know to please not bend your precious items at the time of delivery.
Unfortunately due to slow shipping times, I am not shipping internationally at this time.
All items are sent as letter post, via Australia Post. The default setting is untracked letter post but this can be upgraded to tracked post at the checkout. Upgrading to tracked postage is always recommended.
Items will be sent in the manner selected by the customer at the checkout.
Information about shipping times is provided at checkout and in other locations on the website. E&L Designs takes no responsibility for items not arriving in time if the appropriate shipping option is not selected.
Lost or Stolen Items:
Please note E&L Designs does not take responsibility for lost or stolen parcels if Australia Post has confirmed delivery. Selecting an option with tracking is always recommended.